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NHS Sheffield CCG Open Letter to Sheffield Residents

NHS Sheffield CCG have written an open letter to all residents to let you know about the challenges facing GPs in Sheffield and what you can do to help us, help you. Please take a few minutes to read it in full here:  https://www.sheffieldccg.nhs.uk/news/OpenlettertoallSheffieldResidents.htm

FINAL FLU CLINIC

Our Final Flu clinic will be held on Saturday 27th November at Jordanthorpe Site.  All eligible patients will receive a link to book their appointment.  If you are eligible but have not received a link, please contact the Practice to book in.  

Please ensure you turn up for your appointment or cancel if you can't make it.  Unfortunately on Saturday 13th November over 200 patients failed to attend their appointment despite being sent a text message to remind them.  This is extremely disappointing as members of staff had given up their Saturday to provide a service to give patients their flu vaccine.

AVENUE SITE RENOVATIONS

We are undertaking considerable renovations at The Avenue Site over the next few weeks.  This will potentially affect the availability of appointments at this site.  We would ask for your patience and understanding whilst these works are carried out. 

COVID BOOSTERS

PATIENTS PLEASE DO NOT CONTACT THE PRACTICE TO ENQUIRE ABOUT COVID BOOSTERS.  ALL THE APPOINTMENTS ARE ONLY AVAILABLE THROUGH THE NATIONAL BOOKING SERVICE USING THE INFORMATION BELOW: Over half of our telephone calls are enquiring about the COVID booster and we cannot help with this as it is a service running separately to the Practice,

Patients - you will be eligible for your covid booster vaccination 6 months after your 2nd vaccination.  Please visit https://www.nhs.uk/covid-booster or call 119 to book your appointment.  Choose a time and place that suits you.  Appointments are available currently at Jordanthorpe Site.

PLEASE MAY WE POLITELY ASK THAT PATIENTS PARK IN THE SURROUNDING AREAS AND WALK TO THE JORDANTHORPE HEALTH CENTRE WHERE POSSIBLE.  THE CAR PARK WILL ONLY BE OPEN FOR PATIENTS WHO HAVE DIFFICULTY WALKING.

Please be advised after the 19 July we will be continuing with our current Covid-19 procedures which are-

• All patients to wear face coverings on our premises.

• While on the premises please continue to social distance and keep your face covering over your nose and mouth at all times

The reason we are continuing with these cautionary procedures is due to an expected rise in infection rates in Sheffield from the 19 July and the introduction of foreign holiday travel etc.

We would like to apologise to all our patients, but we hope you understand we must guarantee the safety of all our patients and the staff that are continuing to see patients in the medical centre.

This policy will be reviewed towards the end of August.

NHS COVID Pass service.

People in England who have been fully vaccinated against COVID-19 can use the NHS COVID Pass to demonstrate their COVID-19 status.

If you’re aged 18 or over, you can get an NHS COVID Pass for domestic venues and events.

If you’re aged 16 or over you can get an NHS COVID Pass for travel abroad but you should follow the entry requirements of the country you are travelling to.

A full course is currently two doses of the Moderna, AstraZeneca or Pfizer vaccine, or one dose of the Janssen single-dose vaccine. Vaccine status will be available through the NHS COVID Pass service from: 

  • the NHS App which you can download from app stores 

  • the NHS website 

  • 119 - by requesting a paper letter

You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.

If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose (or one dose of the Janssen single-dose vaccine) more than 5 working days ago. It may take up to 5 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.


CLINICAL PHARMACISTS

The Practice now employs a team of Clinical Pharmacists who deal with changes in medication, medication queries, medication reviews and anything which is passed on by a GP to discuss with a patient.  The role of the Clinical Pharmacist within Practices is widely used to help free up Doctor time to deal with more complex, urgent cases.


SOCIAL PRESCRIBERS

We now have 3 Social Prescribers at the Practice targeting different age groups.  They can help with a range of social issues including Housing problems, accessing food, benefits, loneliness and much more. Our Social Prescribing Advisors can support patients to unpick matters affecting their wellbeing and achieve personal goals.

With links to the local community and resources, and time to spend with patients building an action plan which asks 'what matters to you?', our Social Prescribers can support you to lead a healthy and fulfilling life.

Peak Edge Social Prescribing is a Social Prescribing service which covers our Practice funded by Peak Edge PCN and managed by AGE UK, South Yorkshire Housing Association and Sheffield Futures.  If you would like to know more about this, please contact the Practice.


As from 1st April 2021 our telephone lines will be open from 8:15 am until 6:00 pm every day.  The doors will remain open until 6:30 pm

We are endeavouring to answer the phones as quickly as possible.

Please do not use our emails to send any medical queries. Do you know you can drop off your prescriptions in the surgery?

ARE YOU AWARE YOU CAN DOWNLOAD THE NHS APP TO ORDER YOUR REPEAT PRESCRIPTION INSTEAD OF MAKING A PHONECALL?  SEE LINK BELOW


We are sure you are aware GP Practices up and down the Country are experiencing high levels of demand.  Information from a survey carried out by the British Medical Association shows demand for GP appointments has increased by 5 million from February 21 to March 21 and up by 3 million from March 2019 to March 2021.  On top of this demand, we are dealing daily with requests from patients for their COVID vaccination.  We are also delivering approximately 1000 vaccinations per week.  Since 9th January we have given 29,000 vaccines at Jordanthorpe Health Centre.

This is in addition to our routine work and whilst we appreciate it is very frustrating for patients when they cannot get through on the telephone, we would like to reassure you that we have invested heavily in a new telephone system and extra staff.  We therefore are kindly asking all our patients for understanding during this unprecedented time in Primary Care.        

Registering with the Practice

If you would like to register with the practice, please click here.  Alternatively, you can visit either site to collect a copy of our registration form.  Please do not ring the practice to register.  Please can you ensure you obtain a months supply of any medication from your current practice prior to registering at our practice.

Thank you


TYPE 1 and TYPE 2 OPT OUT PREFERENCE

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.

If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.

Type 1 Opt-outs may be discontinued in the future. If this happens then they may be turned into a National Data Opt-out. Your GP practice will tell you if this is going to happen and if you need to do anything.
The National Data Opt-out is here, you can use this link for further information and there is a link within it that allows you to opt out yourself: https://www.nhs.uk/your-nhs-data-matters/
You can use the form above to:

Register a Type 1 Opt-out, for yourself or for a dependent (if you are the parent or legal guardian of the patient) (to Opt-out)

Withdraw an existing Type 1 Opt-out, for yourself or a dependent (if you are the parent or legal guardian of the patient) if you have changed your preference (Opt-in)
Register a Type 2 Opt-out, for yourself by clicking this link Make your choice about sharing data from your health records - NHS (www.nhs.uk)
For children under 13 use this form here: NHS Digital dissent form (assets.nhs.uk)
You can also update your preferences using the NHS App. 

This decision will not affect individual care and you can change your choice at any time, using this form. This form, once completed, should be sent to your GP practice by email or post.


Welcome to Meadowgreen Health Centre

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

SystmOnline

 


NHS App

Have you downloaded the NHS App yet? Did you know you can now use the NHS App to manage your GP appointments, order repeat prescriptions and view your GP medical records?  Click here to download


Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment. 


Healthier Together Website

A useful website for Families and Young People:

https://sybhealthiertogether.nhs.uk/


Latest information if you have been made redundant

If you have been made redundant and are needing help to make a claim for Universal Credit, please use this link which has all the latest information you will need:

www.sheffield.gov.uk/universalcredit


Patient Participation Group

We are actively recruiting new members for our Patient Participation Group

Have your say: 

  • Attend quarterly meetings
  • Engage with the progress of the Practice
  • Improve services following Patient's comments and suggestions

Ask at Reception for more information


General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.   

The regulation applies from 25 May 2018, and will apply even after the UK leaves the EU.

Please click here for more information.


Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.


Access

Our Practice premises have suitable access for people with disabilities and there are designated car parking spaces close to the surgery entrance. Toilet facilities enable wheelchair access and support for disabled people.


Improving access to general practice: evening and weekend appointments now available

Please contact reception to speak to a GP for these appointments. 


Practice Policies 

(Site updated 22/11/2021)
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